Starting therapy is a big step, and choosing the right professional matters. In Kenya, counsellors and psychologists are regulated, so it is reasonable to ask a few questions before you book.
1. Are they registered and qualified?
Ask about their training and whether they are registered under the Counsellors and Psychologists Act, 2014. A qualified professional will be happy to explain.
2. What do they help with?
Some professionals focus on anxiety and depression, others on relationships, children and teens, career or study challenges. Check that their experience matches what you need.
3. How do sessions work?
Ask how long sessions last, how often you will meet, how much each session costs, and whether sessions are in person, online or both. Online therapy can be a good option if you live far away or have a busy schedule.
4. How is your privacy protected?
Confidentiality is the foundation of therapy. A good professional will explain what is kept private and the rare situations where safety must come first.
5. Do you feel comfortable?
The relationship matters as much as the method. In the first session, notice whether you feel heard and respected. It is fine to take a few sessions to decide, and fine to look elsewhere if it is not a fit.
Psychologist or counsellor?
The titles overlap in everyday use. You can read our guide on the difference between a psychologist and a psychiatrist if you are unsure where to start.
If this sounds familiar, you do not have to work it out alone. Try a private self-check test or schedule a call with Winfred. Sessions are confidential, in person or online.